Frequently Asked Questions
Everything you need to know about bringing comfort home.
What is the typical shipping time for my order?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.
Do you offer international shipping?
Currently, we only ship within the United States and Canada. We are working hard to bring our home essentials to more countries in the near future.
What is your return policy?
We offer a 30-day return policy for most items in their original, unused condition. Please note that for hygiene reasons, bedding and towels must be unopened to qualify for a full refund.
Are your products eco-friendly?
We prioritize sustainability by using responsibly sourced materials, organic cotton, and recyclable packaging whenever possible to ensure your home is both beautiful and ethical.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier’s website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Affirm.